Frequently Asked Questions (FAQ)
Welcome to Outlandish Events, where we transform spaces into unforgettable experiences. Here, we’ve compiled answers to some of the most common questions to help you better understand our services and offerings.
General Information
Q: What types of events do you specialize in?
A: We specialize in luxury weddings, private celebrations, corporate events, proposal concierge services, and bespoke gifting. Our expertise lies in creating outlandish events that leave a lasting impression.
Q: Where are you located, and do you offer services globally?
A: We are based in Johannesburg, South Africa but our services are available worldwide. Our team is experienced in global event production, ensuring seamless execution regardless of the location.
Q: How can I get in touch with you to discuss my event?
A: You can reach us via our contact form on our website, by phone at +27760400487, or by email at info@outlandishevents.co.za. We also welcome inquiries through our social media channels.
Event Planning and Design
Q: What is your approach to event planning?
A: Our approach is client-centric and detail-oriented. We work closely with you to understand your vision and preferences, then use our expertise to bring your dream event to life. We handle everything from concept to execution, ensuring a stress-free experience for you.
Q: Can you work within my budget?
A: Yes, we tailor our services to fit a wide range of budgets. During our initial consultation, we discuss your budget and provide options that align with your financial plan without compromising on the luxury and quality of the event.
Q: Do you provide event design and decor services?
A: Absolutely. Our team of designers specializes in creating luxurious and extravagant decor that transforms spaces into stunning event venues. From lavish floral arrangements to custom lighting, we handle all aspects of design and decor.
Pricing
Q: How are your event planning services priced?
A: Our pricing is tailored to each client’s unique requirements. Factors such as the event type, location, number of guests, design complexity, and specific requests all influence the final cost. We provide a customized quote after our initial consultation, ensuring transparency and alignment with your budget.
Q: Why do no two quotes look the same?
A: Each event we plan is unique, and our quotes reflect the personalized nature of our services. Several factors contribute to this variation:
- Event Complexity: The level of detail, design, and coordination required can vary significantly.
- Location: Travel and logistics for different locations can impact costs.
- Guest Count: The number of attendees influences venue size, catering, and other logistical elements.
- Vendor Selection: We work with a range of high-end vendors, and their rates can vary based on your preferences and requirements.
- Customization: Special requests, unique themes, and bespoke elements add to the individuality of each event, impacting the overall cost.
Q: Why should I pay more for your services when I can get the same thing cheaper elsewhere?
A: Our competitors might offer lower prices, but just like a BMW provides a more luxurious experience than a Toyota, we deliver a higher quality event. Our vision and design make each event unique and memorable, ensuring a premium experience that stands out. While both can get you from A to B, the design, the journey and the lasting impression we provide are unmatched.
We believe in crafting a one-of-a-kind experience for each client, and our pricing reflects the bespoke nature of our work.
Weddings
Q: What wedding planning services do you offer?
A: We offer comprehensive wedding planning services, including venue selection, vendor management, design and decor, entertainment, and day-of coordination. Our goal is to ensure every detail of your special day is perfect.
Q: Do you offer destination wedding planning?
A: Yes, we specialize in destination weddings. Our team manages all the logistics, from travel arrangements to local vendor coordination, ensuring a seamless and memorable experience for you and your guests.
Private Celebrations and Corporate Events
Q: Can you help plan private celebrations such as birthdays and anniversaries?
A: Certainly. We excel at creating magical and personalized private celebrations, including themed kids birthday parties as well as adults, milestone anniversaries, and intimate gatherings.
Q: What corporate event services do you offer?
A: Our corporate event services include planning and execution of product launches, gala dinners, conferences, team-building events, and year end functions. We ensure that your corporate event reflects your brand and achieves your objectives.
Proposal Concierge and Gifting
Q: What is the proposal concierge service?
A: Our proposal concierge service is designed to create unforgettable marriage proposals. We assist with everything from location scouting to setting up the perfect ambiance, ensuring a unique and romantic experience.
Q: Do you offer bespoke gifting services?
A: Yes, we provide custom gifting solutions for all occasions. Whether it’s for weddings, corporate events, or personal celebrations, we curate luxury gifts and flowers that leave a lasting impression.
Children’s Parties
Q: Can you organize children’s birthday parties?
A: Yes, we specialize in creating magical children’s birthday parties with unique themes such as ballerina extravaganzas or safari escapade, curated lounge pods, and diverse entertainment options. Our goal is to make each party a delightful and memorable experience for children and parents alike.
Booking and Payment
Q: How do I book your services?
A: To book our services, please contact us to schedule an initial consultation. After discussing your event details and requirements, we will provide a customized proposal and contract for your review.
Q: What payment methods do you accept?
A: We accept various payment methods, including bank transfers, EFT, cash and we also have instalment facilities. Details will be provided during the booking process.
Q: What is your payment policy?
A: Our payment policy requires full payment to be made two weeks before the event. This ensures that all preparations and logistics are confirmed and allows us to focus entirely on delivering an exceptional event. Adhering to this policy is crucial, as we will not be able to assist with your event if payment is not received on time. This policy helps us maintain the high standards and quality of service that our clients expect and deserve.
Q: What is your cancellation policy?
A: Our cancellation policy varies depending on the event and services booked. Specific terms and conditions will be outlined in your contract. We strive to accommodate changes whenever possible and will work with you to reschedule or adjust plans as needed.
Additional Questions
Q: Can you accommodate special requests or unique ideas?
A: Absolutely. We thrive on creativity and love bringing unique ideas to life. Please share your vision with us, and we’ll do our best to accommodate your special requests.
Q: What safety measures do you have in place for events?
A: We prioritize the safety and well-being of our clients and guests. Our team adheres to all health and safety regulations and takes necessary precautions to ensure a safe and enjoyable event.
For any other questions or additional information, please don’t hesitate to contact us. We look forward to creating an extraordinary event for you.